Your WCS site includes a full-featured Contact Form that your users can fill in. All correspondence will all be sent to an email address of your choosing*

It can be accessed via the Main Navigation Menu and selecting the Contact option.


The fields to fill in are:

Name: The name of the person filling in the contact form.
Email: The email address of the person filling in the contact form.
Contact Type: The category of contact under which the message falls. Your site may be set up to direct this enquiry to a different email depending on what the user selects here (See Note Below).
Subject: The subject of the enquiry - this will be shown in the Subject field when it is received.

Body: The main text of the email. The user should insert their message or query here.

Confirmation: This must be checked to continue - the user needs to agree to your data processing terms to proceed.
Verification: This must also be checked to continue. It is designed to reduce spam enquiries and detects whether the message sender is a legitimate human being.



Once the form is submitted, all the details will be sent to your designated contact email address* and can also be viewed in the Contact Admin section, where an entry will be created for the enquiry which can then be marked as 'Complete' when it has been dealt with.


*Note: It is also possible to set up your Contact Form, so that correspondence to your site will be sent to different email addresses depending on the what the user selects in the Contact Type field. Please inform WJP Software if this is something you would like to set up.